Privacy Policy

Summary

LorenFlow helps you organize financial inputs (like bills, debts, income, and goals) and generate planning outputs. We store your account and data in Firebase (Firestore). If you upload user files (where supported), we store those files in Firebase Storage. If you choose to use AI-assisted features, we may send the prompt text and provided context to a third-party AI provider to generate a response.

You can control certain settings in Settings, including opting out of analytics on your device and exporting or deleting your data.

Information we collect

• Account data: email address, name, and account preferences (for example, currency).
• Financial inputs you provide: pay cycles, bills, debts, goals, and transactions.
• Usage and device data: basic app usage/analytics when enabled, and device/browser data required to operate the Service (for example, timestamps and feature usage events).
• AI inputs (optional): the text you submit to AI features and any context you include in prompts. Avoid highly sensitive personal information (such as Social Security numbers).
• Billing and payment information (if applicable): if we offer paid subscriptions, billing may be handled by LorenFlow directly or by an app store (such as Apple App Store or Google Play). In this codebase, billing may be simulated for development/testing; we do not process real payment cards here.
• Support communications: information you include when you contact us (for example, email content sent to support).

How we use information

• Provide core app functionality (tracking, planning, preferences).
• Maintain account security and prevent abuse.
• Improve product experience (analytics if enabled).
• Provide AI-generated features when you request them.
• Comply with legal obligations and enforce our Terms.

Sharing

We share information with service providers that help us operate the Service. Today that includes Firebase (authentication, database, functions, and storage) and hosting/analytics providers used to run the website. If you use AI features, your prompt content is sent to a third-party AI provider for processing. We may also share information if required by law, to protect the safety and integrity of the Service, or in connection with a business transfer (such as a merger or acquisition).

Analytics and cookies

This codebase includes Vercel Analytics to understand product usage and improve the Service. You can opt out in Settings (or at signup), which turns analytics off for this app on that browser/device (including our in-app analytics events). We may still use cookies or local storage that are necessary to keep you signed in, remember preferences, and support core functionality.

AI features

When you use AI-assisted features, we send your prompt and any context you provide to a third-party AI provider to generate a response. AI outputs may be inaccurate and should not be treated as financial, legal, or tax advice. You are responsible for what you submit; do not include highly sensitive personal information in prompts.

Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.

We generally retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion as described below.

Your choices

• Analytics: you can opt out in Settings (or at signup). This applies to the device/browser where you set it.
• AI features: you can choose whether to use AI-assisted features; if you do, share only the information you are comfortable providing.
• Account information: you can update certain profile fields in-app. If you need help, contact support.

Data export and deletion

In Settings you can export some of your data as JSON and request account deletion. Account deletion removes your Firestore user document and nested data, deletes stored files under your user prefix, and disables your login. The JSON export does not include uploaded files or analytics event data. For more details, see Data deletion.

Children and teens

LorenFlow is not intended for children under 13. If you are 13–17, you may use LorenFlow only with the permission of a parent or guardian (attested during signup, with a parent/guardian email provided). A parent or legal guardian must accept the Terms on your behalf where required.

US-only availability

LorenFlow is intended for users in the United States. If you access LorenFlow from outside the US, you do so at your own initiative.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice in the Service.

Legal entity and identifiers

LorenFlow is operated by [Company Legal Name]. Mailing address: [Address].

Contact

Questions? Email support@lorenflow.com.